When the project is launched, we enable our clients to maintain their own presence, but we are always readily available to provide ongoing or ad-hoc support.
Upon final delivery, Myriad will schedule two CMS training sessions
with our client. The first session will introduce all relevant parties
to the system; thus, enabling administrators to manage the initial
launch and operation of the site. The second session will serve as a
follow up to the initial introduction where site administrators will
have an opportunity to pose questions. Myriad will be available for
phone consultation free of charge for a period of one month after
project delivery.
The Myriad team is available to assist our clients with ongoing site
updates, especially those that would affect the integrity of the
design, via a customized support agreement. The routine tasks, service
responsibilities and monthly hour allocations would be defined in the
agreement after the initial launch of the web site. See how we provide Lifecycle Support.